Privacy policy
Last Updated: April 6th, 2025
Welcome to Emdico Labs Inc. (“Emdico Labs”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. The purpose of this privacy policy is to help you better understand how we collect, store, and process this personal data, whether you’re an Emdico customer, a subscriber to an Emdico site, a participant in Emdico’s partner or affiliate program(s), or even if you’re just visiting the Emdico website.
This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices. Our privacy policy does not apply to any information collected by any third party, including through any application or content that may be accessible via our website. When you leave our website, we encourage you to read the privacy policy of every website you visit.
1. WHO WE ARE
Emdico Labs Inc. is a full-service digital innovation partner. We offer a range of services, from digital strategy and design to technology development, business management, and cybersecurity solutions. In some cases, we may also offer online services, platforms, or applications that require the collection of user data in order to provide you with the best possible website platform.
2. THE TYPE OF PERSONAL DATA WE COLLECT FROM YOU
Personal data, or personal information, means any information about an individual from which that person can be identified.
We may process (eg collect, use, store and/or transfer) different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. HOW WE USE THE DATA THAT WAS COLLECTED
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform a contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us and you can unsubscribe from any such marketing communications at any time.
4. HOW LONG DO WE KEEP PERSONAL INFORMATION
Emdico retains personal information only for as long as is necessary to fulfill the purpose for which it was collected, as required by law or to comply with a lawful order. When the information is no longer required for that purpose it is securely deleted, destroyed or anonymized.
5. SHARING AND DISCLOSURE OF INFORMATION
Emdico does not sell, rent, or lease your personal information. We do work with third parties to help provide our services and we may share your personal data with them to support these efforts in accordance with the purposes and lawful bases previously described. In certain limited circumstances, we may also be required to share personal data with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Personal data may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the services, or as otherwise required by law.
Personal data may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our homepage.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Emdico will ask for your consent before sharing your Personal Information with third parties for purposes other than those described in this Section.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies or similar tracking technologies on our webpages. This information can be used to track your session on our website. Cookies may
also be used to customize our website content for you as an individual. For more information about how Emdico uses cookies, please see our Cookies Policy.
7. DATA SECURITY
Emdico is committed to protecting your personal information. We ensure appropriate security measures are in place to protect your personal information from unauthorized access, unauthorized alteration, disclosure, and destruction. This includes the use of physical, electronic, and managerial controls designed to safeguard the personal information on our systems and shared with our third-party service providers.
8. INTERNATIONAL DATA TRANSFERS
As Emdico is a global organization, we may transfer your personal information to Emdico Labs Inc. in Canada, to any Emdico subsidiary worldwide, or to third parties and business partners as described above that are located in various countries around the world. By using our website or Services or providing any personal information to us, where applicable law permits, you consent to the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different. In the event of such a transfer, we ensure that: (i) the personal information is transferred to countries recognized as offering an adequate level of protection; or (ii) the transfer is made pursuant to appropriate safeguards adopted by the European Commission.
Emdico safeguards and enables the global transfer of personal information in a number of ways, including but not limited to:
- Standard Contractual Clauses (SCCs): We implement EU-approved contractual commitments with our partners and service providers to ensure an adequate level of data protection across borders.
- Data Processing Agreements (DPAs): Our agreements with third parties include specific data protection provisions to ensure proper handling, confidentiality, and security of personal information.
- Explicit Consent and Transparency: Where required by law (such as transfers from Colombia), we obtain explicit consent from individuals prior to the transfer of their data and inform them of the associated risks and safeguards.
- Internal Policies and Access Controls: We limit access to personal information to authorized personnel only and implement technical and organizational measures aligned with international best practices.
- Regular Compliance Reviews: We periodically review our data transfer arrangements and work with legal counsel to maintain compliance with evolving international privacy laws.
We are committed to protecting your personal information and ensuring that your data, regardless of where it is processed, receives the same level of care and legal protection as required under applicable laws.
9. CHILDREN'S PRIVACY
Emdico encourages parents and guardians to take an active role in their children’s online activities. Emdico’s websites and Services, ad campaigns, and marketing materials are intended to be used or viewed by adults over 18 years of age. Accordingly, we do not knowingly collect personal information from anyone we know to be under 18 years of age. If we are made aware that information is or has been submitted by or collected from a child below 18, we will immediately delete their personal information.
10. CHANGES TO THIS POLICY
Emdico may, from time to time and without notice, revise this policy to ensure it remains relevant and current with changing technologies, applicable and relevant legislation, and the needs of our customers. We recommend that you periodically review the policy to ensure you are familiar with the current version.
11. HOW TO CONTACT US
Emdico welcomes your questions and comments regarding the Emdico Privacy Policy and our privacy practices generally. If you have a question or comment, would like to make a request to access or delete the personal information that Emdico may hold about you, or would like to withdraw your consent for the processing of your personal information you may do so by contacting the Privacy Team at [email protected].
